Returns & Exchanges
At Pulsar Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any eligible item within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the order history page to select the items you wish to return and provide a reason for the request.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing